Mumbai: The Westin Mumbai Powai Lake and Lakeside Chalet-Marriott Executive Apartments are pleased to announce the appointment of Ekta Kanchan as the new Director of Marketing & Communications. With over 12 years of extensive experience in hospitality, F&B marketing, and the alcohol and beverage industries, Ekta brings a unique blend of creativity, strategic thinking, and operational knowledge to the role.
Speaking about Ekta’s appointment, Hemant Tenneti, General Manager of The Westin Mumbai Powai Lake, shared, “We are elated to see Ekta Kanchan in her new role at The Westin Mumbai Powai Lake and are excited to welcome her. With her rich expertise and forward-thinking approach, Ekta is set to transform the way we connect with our guests and the market at large. Her leadership in marketing and communications will undoubtedly bring a fresh wave of innovation to The Westin Mumbai Powai Lake.”
As Director of Marketing & Communications, Ekta aims to elevate the brand’s presence by integrating data analytics with innovative marketing strategies to create highly personalized campaigns. She plans to focus on increasing engagement and connecting with audiences through creative storytelling and data-driven insights. Additionally, her vision includes launching wellness-focused initiatives and experimenting with tech-forward strategies that align with The Westin’s brand ethos. Ekta is also committed to fostering a collaborative team environment, mentoring her team members, and ensuring that all marketing and public relations efforts align with the property’s broader business objectives.
“I’m thrilled to gain this opportunity and look forward to working with each one within the team to create spectacular campaigns together,” Ekta said. “My goal is to craft experiences that leave a lasting impression and drive sustained growth. I will always encourage my team to trust their instincts, embrace challenges, and nurture creativity as it sets one apart. Stay curious, build meaningful connections, and I look forward to celebrating every win with you—big or small.”
Ekta holds a degree in Hospitality and Hotel Administration from IHM Goa and a Postgraduate Diploma in Advertising and Graphic Design from Wigan & Leigh College. Her career has been marked by adaptability and a proven ability to deliver results across various fields. She began her career at Hyatt as an Industrial Trainee, gaining hands-on experience in core operational departments. Notably, her work in the Banquet Kitchen was recognized by the executive chef for her dedication and efforts.
Her professional journey also includes key roles at Accor, Zomato, Dineout, and Hill Zill Wines. While at Accor, Ekta’s Management Training in hotel sales provided her with deep insights into both leisure and business aspects of the hospitality industry. Her experience in the alcohol and beverage sector helped her become a successful strategist for new product launches across India, navigating regulations and state-specific challenges.
Ekta’s expertise in F&B marketing, market research, and consumer behavior helped shape her success in fast-paced industries, particularly with startups like Zomato and Dineout. While at The Westin Mumbai Powai Lake, she played a pivotal role in reopening the Mayouchi Restaurant, creating a unique beverage program, and executing a highly successful social media marketing campaign that significantly boosted footfall and revenue.
With her appointment, Ekta will play a key role in cementing The Westin Mumbai Powai Lake’s position as a leading luxury destination in the city, further enhancing the property’s reputation and guest experiences.