‘What's the headlines you want for yourself by the end of this year, KV?’ asked my (now ex) boss in...
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Read moreCovid-19 has changed everything and has left no turns unturned within a short span of two years. As people tried...
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Read moreAlthough the term CRM, i.e., customer relationship management, implies that it covers customers' entire life cycle, most CRM vendors did...
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