Mumbai: Benefits of Artificial Intelligence far outweigh its drawbacks believe 71% of the Urban Indians polled. 1 in 2 global citizens (52%) endorse this view, building a compelling case for AI – as per the WEF-Ipsos Global Opinions & Expectations about Artificial Intelligence Survey in 28 markets among 19,054 respondents. The markets most bullish on the prospects of AI were China (78%) and Saudi Arabia (76%). India was placed 3rd in the pecking order.
Opinions on AI
The overriding opinions on Artificial Intelligence (AI) among Urban Indians further reinforced their belief in AI: 74% said Products & Services using AI will profoundly change their lives in the next 3-5 years; 72% said they have a good understanding of what AI is; AI has more benefits than drawbacks.
Areas likely to be most impacted by AI
Urban Indians believe a number of areas could change due to AI – the top ones mentioned included education &learning new things (43%); safety (40%), employment (37%), income (37%), among others.
Areas likely to improve due to AI
Urban Indians believe AI would have a positive impact primarily on entertainment (84%), education (82%), transportation (76%), safety (76%), shopping (74%), environment (71%), food & nutrition (71%), among others.
Commenting on the findings, Amit Adarkar, CEO, Ipsos India said, “For a tech savvy and young country like India, it is not surprising that people foresee advantages of AI across so many diverse areas such as education, shopping, entertainment, banking, even medical assistance. Given our strong cultural emphasis on education, it is easy to relate to education/ learning as the top perceived area of AI impact. Understandably, Ed Tech takes the top pole position in the current Start Up activity. For a resource deficit country like ours, AI could bring in a lot of positive changes through improving efficiencies across sectors.”